Shipping and Delivery

VanJohan offers shipping worldwide. We will do our best to provide shipping to as many places as possible, although, in some circumstances shipping can be difficult to ship to certain countries or territories. If shipping to a specific location is not possible, we’ll contact you to see if we can find another solution. In the unfortunate circumstance that this is not possible, we will refund your money.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.


Shipping laws are different in each country, It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. VanJohan Wear is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices; however, we will look at it from a case to case basis to see how best we can solve the issue.

Returns

If there ever is a reason you are not satisfied, we will give you a 100% refund, with no questions asked! That is how committed we are to providing you with the best underwear possible.
All refund requests must be made within 30 days of purchase. Please provide proof of purchase and email us at returns@vanjohanwear.com.